Returns & Refunds
If there are any problems with an order, you'll be contacted by one of our Customer Services Advisors.
If you change your mind about an order and want to cancel it, you can do so up to the point when it is despatched (orders are normally processed immediately after they've been placed, so we may have already packed your order and made arrangements for it to be sent when you cancel it. If this is the case then we can't always stop the order from being delivered: once you receive the order (if the reason the order is cancelled is other than faulty goods then you will pay the postage).
To cancel your order, please contact us.
All prices on the site are correct at the time of publication. We reserve the right to amend these prices or withdraw items without prior notice. Should this affect your order you will be notified at, or shortly after, the time you place your order.